Casino Executive Host Job Description
Hollywood Casino at Columbus is now hiring a EXECUTIVE CASINO HOST in Columbus, Ohio. Review all of the job details and apply today! Temporarily assigned job duties outside the position’s job description, where in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. Description POSITION OBJECTIVE: Under general supervision of the Executive Casino Host, builds loyalty and increases revenue by developing at both on-site and off-site events, while providing top of the line full service host duties. Understand Casino policies and procedures related 3.2.
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- Casino Marketing
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- Oct 29, 2020Post Date
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- 2000678Requisition #
MINIMUM QUALIFICATIONS:
Executive Casino Host
- BS/BA from an accredited educational institution preferred
- Three to five years experience casino/hotel, customer service, host or other account management experience required (luxury service experience preferred)
Must demonstrate the following essential knowledge and skills:
- Ability to think independently in making decisions to maximize customer service experience and program profitability
- Ability to effectively manage time and perform multiple tasks simultaneously
- Must be proficient with customer Point-of-Service systems
- Excellent interpersonal, communication, problem solving and analytical skills required
- Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences
- Avid member of the local community, including commercial and industry awareness
- Must present a well-groomed professional appearance
- Must have excellent oral and written communication skills
- Leveraging sales techniques to maximize performance
- Internally motivated to graciously serve, delight and build player loyalty
- Engaging others to succeed
- Applied functional/business knowledge; professionalism, composure, effectiveness
- Neat, professional appearance with excellent personal hygiene
Casino Host Duties
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Casino Host Job Description
- Must be able to stoop, bend, reach, kneel, twist, grip items
- Must be able to read, write, speak and understand English
- Must be able to work in small, shared office space
- Must have the manual dexterity and coordination to operate office equipment, including computers, fax machine and photo copier
- Must be able to travel overnight if required
- Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smokeMust be able to work a flexible schedule including weekends, evenings and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 11.29.17
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